FREQUENTLY ASKED QUESTIONS

APPOINTMENTS

EXISTING PATIENTS:Please submit your availability through our Appointment Request. You may also call, text, or email our office.

NEW PATIENTS:You may begin with anin-person or Virtual Care consultation, or complete our New Patient Evaluation to be evaluated for treatment recommendations before scheduling.

Our clinic operates strictly by appointment only.

All new patients complete an evaluation before receiving treatment. You may begin in one of two ways:

Online Evaluation
Submit your concerns and photos for review. We’ll determine candidacy and provide preliminary treatment recommendations before you schedule.

Consultation First
Schedule an in-person or Virtual Care consultation. Your clinical evaluation will be completed during your visit, and appropriate treatment options will be discussed before proceeding.

This allows you to choose the starting point that works best for you while ensuring every treatment begins with an appropriate clinical assessment.

$200 administration fee is required to reserve all first-time patient consultations and select aesthetic appointments. This non-refundable fee secures your appointment and is applied toward same-day treatment and/or product purchases.

For payment options, including Cherry Payment Plans, CareCredit, or prepaid services, please contact our team.

Log in to your Jane account , scroll to my account, and find add account credit or click here If you’re having trouble, please contact us.

Please call, text, or email our office as soon as possible. We require at least 48 hours’ notice for appointment changes or cancellations.

Appointments changed or cancelled with less than 48 hours’ notice may be subject to a $150 late cancellation fee or the applicable treatment fee. No-shows are also subject to our cancellation policy.

To protect reserved appointment time, rescheduling is limited and may be subject to the next available appointment date.

Depending on how much support you need, returning patients have several options:

In-Person Returning Patient Evaluation — for a comprehensive reassessment of your skin, concerns, and treatment plan.

Virtual Care — for more in-depth questions, changing concerns, prescriptions, or treatment planning from the comfort of home.

Quick Routine Audit — for a focused review and refresh of your current skincare routine.

Email or Text — best for simple clarifications about an existing routine or treatment plan.

If your concerns have significantly changed or require a medical assessment, we may recommend an in-person or Virtual Care visit before making changes.

Our clinic is by appointment only and under no circumstances do we take walk-ins. As the same with product pick up.

Please note our cancellation policy here.

As we have gained experience, missed appointments add up to a significant loss of several factors. 

The first involves the recognition that the people who choose to work with us are ultimately paying for our time, expertise, skill, and experience. In general, individuals coming in for clinical treatments tend to come to weekly or, sometimes, bi-weekly sessions. Each session is especially reserved for them. If somebody cancels with enough notice, we can schedule those on the waitlist, tend to shipping needs, or peacefully return emails and other client affairs. 

On the other hand, if someone doesn’t allow enough notice, doesn’t show up at all or communicates a cancellation after the start of the session time, it doesn’t leave us the freedom to be truly productive with the time. 

We understand life happens...sickness, work, family, financial obligations or what have you. Most people respect the policy after a gentle reminder and tend not to have frequent last-minute conflicts or cancellations arise. However, we found that routinely not honoring our policies sets a precedent which some people end up taking advantage of, or a trend where the people who cancel late or no-show tend to be chronic offenders.

We find it a fair policy to implement, as an important part of the broader scope of a therapeutic relationship. People seek therapeutic and clinical treatments to improve their overall quality of life/well-being, and those who frequently cancel or fail to show up for appointments often demonstrate issues with commitment, accountability, and responsibility in other areas of their lives. We ultimately realized we are doing these people a disservice if we enable them in avoiding responsibility, and failing to help them develop an understanding that the real world has consequences to various choices and actions.

Instead, we want to model healthy and clear boundaries that empower people to be responsible in their lives and assertive in their ability to communicate regarding their circumstances. Amare Aesthetics is about helping people to develop a sense of awareness about themselves, developing a healthy lifestyle and relationship with self, and how every action has an impact.

Amare Aesthetic treatments tend to be most helpful to people who view their appointments as an important and valuable component of their lives. And for most people, money equals value. When people are willing to make treatments a priority and accept the financial commitment involved, they tend to experience greater and quicker progress, with positive change.

Discussion regarding money can be an uncomfortable topic, especially in a therapeutic relationship where connection, support, and compassion are paramount. The collection of money for services—rendered or not—sometimes feels contradictory to the nature of the work, and it is often difficult to navigate the line between the professional and truly caring ends of the relationship. But the handling of and attitude toward these finer details of a business, are important to the process and worth consideration for all involved. Being confident in and mindful of boundaries and policies, paired with the ability to approach uncomfortable topics, is often where true trust, authenticity, and community connection develops—and these are the components that make Amare Aesthetic services truly helpful. This policy is designed not just to manage unforeseen absences but to sustain the quality and accessibility of our care, reflecting the high standards our patients expect and appreciate at our Southern California clinics.

Your safety is always our top priority. If we don’t have enough time to safely perform a more invasive treatment, we’re happy to reschedule to ensure you receive the best care possible.

If you anticipate being late to your appointment, please let us know. We get it, things happen.

Following treatment, it is common for patients to have concerns about their recovery or the results. It's important to understand that the true integration of fillers, where they seamlessly blend with your natural tissues, cannot be judged in just a few days or a week.

Typically, recovery about 4 weeks for lips and up to 8 weeks for the chin and face.

Full integration of filler can take 3-4 months. This is why we require a follow up review between 4-8 weeks following initial injections in most cases (a must for new patients). If concerns persist after this period, please contact us via email to discuss reassurances or to arrange a review appointment if needed.

Review appointments do not require a booking fee. These sessions allow the practitioner to physically examine the treatment area, assess the outcomes, and discuss any further steps. Depending on the practitioner's assessment, additional treatments may be necessary, and these will incur charges for any new fillers used for adjustments post-recovery.

If you miss a scheduled review appointment without providing at least two weeks' notice and wish to reschedule, a new booking fee will be required for the next review appointment.

TREATMENTS

At Amare Aesthetics, our treatments are administered by a highly qualified team under the expert oversight of Dr. Victor Zhu. Dr. Zhu, a respected authority in plastic surgery, ensures all procedures meet the highest standards of safety and efficacy.

Our facility and team includes a Physician, Nurse Practitioner, Registered Nurses, and Esthetician, all of which are registered with the Medical Board of California, Nursing Board of California and the Board of Cosmetology, including our facilities. This blend of professional oversight and skilled execution allows us to provide top-tier, integrative care in a safe and expert-driven environment. To learn more about us, click here.

No. Consultations are reserved for evaluation and treatment planning only. If you would like to be evaluated for treatment before scheduling, please complete our Online Evaluation. Once reviewed, eligible patients may schedule the recommended treatment directly.

We highly suggest reserving your next appointment upon completion of every appointment, as appointments can fill quickly.

As a rule of thumb book according to your personalized treatment plan or last serviced treatment.

This refers to a 2-12 week period of mandatory product usage, prior to a particular treatment. A well-planned and executed routine will enhance any treatment outcome. The two major goals are thinning of the stratum corneum (top layer of dead skin) and reducing risks like post-inflammatory hyperpigmentation.

This is vital in training your cells and inflammatory processes to be less reactive, sedated, calm and better respond to treatment.

It also shows us your level of commitment, compliance, understanding, and tolerance with your treatment plan. (i.e. lifestyle, sunblock, only using prescribed products).

In our clinic guide here.

Prices shown are list prices and are subject to change without notice.

All treatments can result in side effects such as significant swelling, redness, and tenderness at the treatment site, which may last up to 14 days. Some individuals may also experience noticeable bruising. While these effects typically resolve within two weeks, over-the-counter pain medication may be necessary to manage any discomfort.

Given these potential side effects, we advise against undergoing any procedures within 8 weeks of significant personal events, such as weddings, to ensure that you look and feel your best on your important day.

If you are prone to cold sores, we strongly recommend notifying us before hand to obtain a prescription for the appropriate medication to help prevent an outbreak before undergoing any treatments.

While we cannot guarantee the prevention of outbreaks, as the risk persists whenever the skin barrier is compromised, prescription antivirals have proven to be highly effective.

ORDERS

The Product is Only Half the Story In a world of endless online discounts and unauthorized retailers, it’s easy to view skincare as a commodity. But at Amare Aesthetics, we believe the "magic" happens in the strategy, not just the serum.

1. Diagnostic Precision As a Nurse Practitioner, I don't just look at a breakout; I look at your gut health, your hormones, and your unique skin histology. A product purchased from a discount site doesn't come with the clinical knowledge of whenwhy, and how to use it within your specific journey.

2. The Danger of "Diversion" Products found on unauthorized third-party sites are often "diverted"—meaning they may be expired, stored in unsafe temperatures, or even counterfeit. When you purchase directly from Amos Aesthetics, you are guaranteed medical-grade potency and fresh formulations directly from the manufacturer.

3. The Commitment to Your Goal When you shop with us, you are investing in a partnership. We track your progress, adjust your protocol as your skin changes, and stand behind every recommendation. Unauthorized discounters sell you a bottle; we provide the path to your best skin yet.

Yes!

For product orders, choose the product of your choice here and click the pickup option. Once the item is ready, we will email you to set up a day and time.

If it is a specialty item exclusively sold in-store, please send an email with your:

- first and last name

- product requests

We will process your request within 3-5 Business days in the order received.

All sales are final.

We offer several levels of support depending on your needs:

Quick Routine Audit — for a focused review and personalized product recommendations.

Virtual Care — for a more comprehensive assessment of your skin, concerns, prescriptions, and treatment plan from the comfort of home.

In-Person Consultation — for patients who prefer a face-to-face evaluation and personalized plan.

For simple product questions or clarification on an existing routine, current patients may also text or email our team.

CONTACT

Please be patient, we are in service with patients. You may call, text or send an email . No Dms.

Include your First and Last name